Mark a Domain as Hosted Externally

Administrators can specify a domain's location for email delivery, choosing whether to deliver email locally or to the externally hosted domain. Furthermore, administrators have the option to override the external delivery for those users who exist on the SmarterMail server. 
For example, imagine that you manage multiple mail servers. Under the same domain, some users exist locally in SmarterMail (used internally only), while others belong to a different mail server, like Exchange (used for public communication). By pointing the domain's location to the Exchange server and choosing the option to deliver locally if the user exists, you could accurately deliver that domain's email to both mail servers.
This article applies to recent versions of SmarterMail. View articles for SmarterMail 15.x and earlier.
Follow the steps below to mark a domain as hosted externally:
 
  1. Log into SmarterMail as the System Administrator.
  2. Click the Manage icon.
  3. Click on the desired domain to bring up its domain settings.
  4. In the Email card, using the Inbound Message Delivery setting, choose the appropriate option:
    • External (use MX record) - Messages will be delivered based on an MX lookup.
    • External (use host address) - Messages will be delivered to the specified host address. The host address can be entered as the IP address or Fully Qualified Domain Name (FQDN) 
  5. If desired, enable the Deliver locally if user exists setting.
  6. Click Save.

 

Learn more about SmarterMail's enterprise email features and benefits.

Feedback

Add Feedback
Ok. So, if you host 250 domains, you have to do this 250 times?
Michael Muller (August 23, 2016 at 7:43 AM)
Hi Michael. You can do this manually or use Domain Defaults/Propagation. As the Sys Admin go to Settings > Defaults > Domain Defaults. You'll find the Domain Location setting on the technical tab, and you can change this from "Local" to "External (use MX record)" and save. Then, in the nav pane, go to Domain Propagation. Checkmark the Domain Location setting and choose Propagate Now in the toolbar. This will propagate that setting to all your domains.
Andrea Rogers (August 23, 2016 at 10:30 AM)

Add Feedback