Revert a Licensed Version of SmarterStats to the Free Edition

In order to deactivate a license and revert an installation back to the free edition, remove the license key and activation code from the AppConfig.xml by doing the following:

Applies to SmarterStats 6.x - 11.x

<licenseKey></licenseKey>
<activation></activation>
  1. Log into your server as the administrator.
  2. Using Window Explorer, navigate to the installation folder for the SmarterMail service (by default C:\Program Files (x86)\SmarterTools\SmarterStats\MRS\App_Data\Configservice).
  3. Make a backup of the file AppConfig.xml.
  4. Open the AppConfig.xml file with Notepad.
  5. Find and delete these lines: 
    • <licenseKey></licenseKey>
    • <activation></activation>
  6. Save the file and then close it.
  7. Stop and Start the SmarterStats Service.

 

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