Applies to All Versions of SmarterTrack
With a valid license key, companies can easily upgrade to the Professional or Enterprise editions or increase the number of agents available in SmarterTrack, without the need to reinstall or upgrade files. Because the SmarterTrack download contains all of the installation files needed for any licensing level or edition, all you need to do is reactivate SmarterTrack to complete the upgrade.
Purchasing a License Key
You can purchase license upgrades
directly from the SmarterTools website. Once you're logged in with the email address and password for the account simply follow the prompts to upgrade the license.
Activating a License Key
Once the license key has been upgraded, the license key will need to be reactivated to unlock the additional features (if applicable) or to increase the number of available agents. For reactivation instructions, refer to the KB article, Activate SmarterTrack
For more information on upgrading SmarterTrack, please contact SmarterTools via live chat or email firstname.lastname@example.org
Learn more about SmarterTrack’s live chat, self service portal and knowledge base software.