Setup Google Analytics Tracking on your Portal

With Google Analytics integration, system administrators can gather Web analytics on the customer portal. For example, administrators can identify the most popular page of the portal or find out what page customers visited before landing on the portal.

Applies to SmarterTrack 12.x

Follow these steps to set up Google Analytics tracking on the portal:

  1. Log in to SmarterTrack management interface as the administrator.
  2. Click the settings icon.
  3. Expand the Manage folder and click on Brands in the navigation pane.
  4. Edit the desired brand. On the Options tab, enter your Google Analytics Site ID.
  5. Click Save.

Applies to SmarterTrack 11.x

Follow these steps to set up Google Analytics tracking on the portal:

  1. Log in to SmarterTrack management interface as the administrator.
  2. Click the settings icon.
  3. Expand the Configuration folder and click on Connected Services in the navigation pane.
  4. Click Integration.
  5. Enter your Google Analytics Site ID.
  6. Click Save.

Applies to SmarterTrack 6.x - 10.x

Follow these steps to set up Google Analytics tracking on the portal:

  1. Log in to SmarterTrack management interface as the administrator.
  2. Click the settings icon.
  3. Expand the System Settings and Portal folders in the navigation pane.
  4. Click Portal Settings.
  5. Click the Tracking tab.
  6. Enter your Google Analytics Site ID.
  7. Select the Enable tracking of portal visitors using Google Analytics checkbox.
  8. Click Save.

SmarterTrack will automatically include the necessary JavaScript tracking code on each page of the portal for Google Analytics tracking. For more information, please refer to Portal Settings page in the SmarterTrack Online Help.

 

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