Create Host Headers for Use with Brands

NOTE: This article assumes that you are using IIS for SmarterTrack, and not the SmarterTrack default web server. For more information about host headers in IIS, refer to the IIS documentation.

SmarterTrack uses host headers to identify which Brand is displayed in the portal. In general, a host header allows users to access different Brands by inputting in a name instead of an IP address. If you wish to use SmarterTrack's branding feature, you must set up a host header for each branded site.

First, configure "A" records on the DNS server to associate the name support.yourdomain.com with the IP address that IIS is listening on for connections to SmarterTrack. One "A" record is required for each domain served by SmarterTrack. For example, support.domain1.com, support.domain2.com, etc.

Creating host headers for brands is a two-part process which involves setting a host header in an existing IIS site and adding a host header to the SmarterTrack brand settings. 

Applies to SmarterTrack Enterprise 11.x-12.x

Setting a host header in an existing IIS site

  1. From your server, open the IIS Manager Snap-in.
  2. Expand the Websites folder.
  3. Right-click on the website and select Properties.
  4. Click the Advanced button.
  5. Click Add.
  6. Enter the IP, port, and host header value. Then click OK.
  7. Click OK.
  8. Click Close.

Adding a host header for a brand in SmarterTrack

  1. Log in to SmarterTrack as a System Administrator.
  2. Click the Settings icon.
  3. Expand the Manage folders in the navigation pane.
  4. Click Brands. A list of available Brands will load in the content pane.
  5. Select the desired Brand and click Edit.
  6. Click the Options tab.
  7. Type the host header(s) in the field.
  8. Click Save.

NOTE: Host headers cannot be edited for the default Brand.

 

Applies to SmarterTrack Enterprise 7.x - 10.x

Setting a host header in an existing IIS site
  1. From your server, open the IIS Manager Snap-in.
  2. Expand the Websites folder.
  3. Right-click on the website and select Properties.
  4. Click the Advanced button.
  5. Click Add.
  6. Enter the IP, port, and host header value. Then click OK.
  7. Click OK.
  8. Click Close.

 

Applies to SmarterTrack Enterprise 10.x

Adding a host header for a brand in SmarterTrack

  1. Log in to SmarterTrack as a System Administrator.
  2. Click the Settings icon.
  3. Expand the System Settings and Organization folders in the navigation pane.
  4. Click Brands. A list of available Brands will load in the content pane.
  5. Select the desired Brand and click Edit.
  6. Click the Options tab.
  7. Type the host header(s) in the field.
  8. Click Save.
NOTE: Host headers cannot be edited for the default Brand.

 

Applies to SmarterTrack Enterprise 7.x-9.x

Adding a host header for a brand in SmarterTrack

  1. Log in to SmarterTrack as a System Administrator.
  2. Click the Settings icon.
  3. Expand the System Settings and Organization folders in the navigation pane.
  4. Click Brands. A list of available Brands will load in the content pane.
  5. Select the desired brand and click Edit.
  6. Click the Host Headers tab.
  7. Type the host header(s) in the field.
  8. Click Save.

NOTE: Host headers cannot be edited for the default Brand.

For more information, please refer to the Brands page of the SmarterTrack Online Help.

 

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