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Corrupt Attachments in SmarterMail 12.3
Problem reported by csoft - December 2, 2014 at 3:40 PM
Not A Problem
We've had issues with users getting corrupted attachments with SmarterMail 12.3 (jpg and pdf) when uploaded through the web client. Anyone else had this problem? Any solutions?

7 Replies

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0
Matt Petty Replied
December 4, 2014 at 10:14 AM
Employee Post
Firefox had some issues with this a week or so ago. Make sure your browsers are up to date.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Wilson Aycho Replied
March 9, 2015 at 12:28 PM
Has this been fixed, I'm running 13.3 and my faxes are coming in to Windows server through a modem and 
emailed to me as a PDF and corrupt every time.
If I view them on the fax server they seem to be fine.
 
Wilson.
1
J.Austin Replied
March 10, 2015 at 5:20 PM
Just updated to the latest 13.x. I have the same problem with PDF attachments, all browsers tested (IE, FF, Chrome). I can forward the PDF attachment to Gmail and can open the PDF without a problem.
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Bruce Barnes Replied
May 14, 2015 at 5:47 PM
Sounds like you are running under Server 2003 and you must upgrade to server 2008 or server 2012 no later than 14 July, 2015, when all support for Server 2003 ends - unceremoniously, at midnight.
 
IIS 6.0 is only viable for another two months as it sunsets on 14 July, 2015 - at the same time that Server 2003 quits being supported by Microsoft
 
 
 
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Bruce Barnes Replied
May 14, 2015 at 7:56 PM
All new versions of SmarterMail will require .NET 4.5, which does not run on Server 2003.
 
Additionally, all of the antivirus vendors are ending their support for Server 2003 on 14 July, at midnight - the antivirus protection will, literally, quit working.
 
If you are running server 2003, you need to upgrade ASAP - before midnight on 14 July, 2015
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Bruce Barnes Replied
May 15, 2015 at 7:54 AM
The EOL of Server 2003 is a coordinated effort, led by Microsoft, to quickly move users off of the server operating system.

Most of the AV vendors have indicated, in articles referencing the Server 2003 EOL, that they will pull the plug on their support simultaneously with Microsoft's end of life for Server 2003.
 
Those who still have Server 2003 running are receiving regular notifications from installed product that it will sunset with the scheduled product "dead" date.
 
The end of life for Server 2003 is not something to be ignored and anyone who is running Server 2003 needs to make immediate plans to upgrade to Server 2008 or Server 2012.
 
 
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Paul Blank Replied
May 15, 2015 at 8:45 AM
For many organizations, the security concerns in Server 2003 are minimal.  Border security is handled elsewhere, and modern antivirus and antispam programs take care of most, if not all, threats. Security certificates may or may not be an issue in these installations, and might demand a server update, but this should be on a case by case basis, just as are many other considerations.
 
The question sometimes boils down to: The application software running on these boxes, and if it can be kept current, and any other mandatory security considerations, such as HIPAA rules, that might be in play.
 
So indeed, new versions of SmarterMail would certainly require an update to later Windows server versions. But one size, as usual, does not fit all.
 
I recall companies running Novell Netware 3.x, for example, for years after it was obsolete. Indeed, I have one client with a FoxPro DOS app that is STILL running it (!). 
 
 
 

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