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Language's package in Smartermail 16
Problem reported by jordi sola - 5/23/2017 at 10:26 PM
Resolved
I am writing just to voice my dissatisfaction about the release of SmarterMail 16.x without having the language's packages ready. Version 16 of Smartermail only includes the English language.And it does not include the language pack. This is a problem for all my users. Since I'm with smartermail I've always had versions with other languages or the languaje pack. I offer myself to translate Smartermail into my languages. Catalan and Spanish. But please, I need to have the language pack.

7 Replies

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1
Webio Replied
What exactly do you mean by language pack? Language translation files (with english version) are present in SmarterMail\MRS\App_Data\Translations directory.
0
echoDreamz Replied
The .xml files no longer work for SM16, they are now JSON files (I assume for speed).

As well as the notice on the release notes page for SM 16...

IMPORTANT: Those that rely on on SmarterMail translations should not update to version 16.x until we announced in an upcoming minor that the language files are complete. We are working hard to minimize duplicate text so that translations are easier moving forward. Stay tuned for updates.
1
Victor Diez Replied
Yes, I cannot believe it!
 
We just migrated and we have to plan the rollback... 
 
No language support!!!
 
SHAME on "Smarter"Tools...
 
Well maybe a chance to migrate to another solution...

 
1
Andrea Free Replied
Employee Post
I wanted to provide an update on this topic. The Spanish, Italian, German and French translations will be available in the upcoming 16.1 release. Czech, Portuguese and Dutch are currently in progress and coming soon. For further updates on the language files for SmarterMail, please see the following thread: https://portal.smartertools.com/community/a89358/update-smartermail-16-translations.aspx.
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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Tomasz Kula Replied
Unfortunately my language (Polish) is not on the list and the provided url doesn't work :(
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Andrea Free Replied
Employee Post
My apologies, Tomasz. There was a period included in the URL link. Please understand that our translations are provided by our users, and at this time, a Polish translation has not been provided. If you're interested in completing the Polish translation file, I can send some guidelines and information your way.
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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Tomasz Kula Replied
Hi Andrea, in this case, please send me some instructions to translate (and test) files.

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