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Add an Option to Disable Auto-load of Images in Preview Pane
Idea shared by Jeff Wilson - April 27 at 10:28 AM
Proposed
Recently updated to the BETA and users are starting to have a few questions that I can't figure out.  
 
1.Can you disable the auto-display/loading of images in emails? 
2. Can the layout be changed as far as being able to list the emails up top and preview pane below.
3. Safari doesn't display the login, just a blank page.
 
(If there is a FAQ that I overlooked my bad.)
 
Thank you!

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Andrea Rogers Replied
May 2 at 10:19 AM
Employee Post
Hello Jeff,
 
Thanks for reaching out! I'm happy to help answer your questions. Safari is definitely a supported browser and should be working as expected. Can you provide details on your Mac OS and Safari version number? On a Mac running 10.12.4, and using Safari on version 10.1, I was able to see the login page as expected.
 
Also, the abilities to disable / move the preview pane and prevent images from loading in the user interface have been removed in SmarterMail 16.x. Instead, users will find a crisp, clean and secure user interface. Check out some before and after shots to see how 16.x improves the overall look and feel of SmarterMail and why we felt this was a change in the right direction:
 
SmarterMail 15.x
 
SmarterMail 16.x (using Dark Theme)
 
 
Thanks!
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
3
kevind Replied
May 4 at 9:38 AM
Not really fair comparing a 15.x screenshot with no preview pane to a 16.x screenshot with one...  ;-)
 
But more seriously, some users might want this feature:
 
as it protects your privacy by keeping senders (spammers) from knowing whether you've opened an email. Also, I suppose an an image could contain a virus or malware.
 
I like how some email systems work -- if the sender is in your Contacts (trusted), the image loads. Otherwise, you're prompted.
1
Andrea Rogers Replied
May 4 at 1:45 PM
Employee Post
Hi guys,
 
I can see the value in disabling images in the message content view -- either for speed or security, but this functionality won't make it into the production release of 16.0. That said, it's possible that it could be included in a minor version update. 
 
I'm going to change this thread from a question to a Proposed Idea, which will allow other users to add their input and help to facilitate tracking for your request. I'm also going to move it out of the SmarterMail 16.x BETA category and into the standard SmarterMail category so it's not lost when we close down the BETA threads after the release. 
 
Thanks for your participation in the BETA! We do appreciate the feedback.
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
michael~ Replied
May 11 at 10:12 AM
I'd like to throw in my support for this feature..  It's a default feature in gmail, outlook, yahoo, et al, and obviously very handy for reasons stated.  Thanks

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