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Can not schedule follow up in smartertrack
Problem reported by satish - February 25 at 12:54 AM
Submitted
Hi,
We are facing problem in smartertrack. We can not schedule followup because its not accepting date.
 
it display an error "Follow up date should occur after the current date" (how ever we have tried future date only)
 
Please advise.
 
Regards,
Satish Kumar

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Derek Curtis Replied
February 27 at 9:10 AM
Employee Post
Hi, Satish
 
What version of SmarterTrack are you on? There aren't any issues with scheduling follow-ups that we're aware of, so make sure your date/time settings are correct in your helpdesk and on the server. If this all looks good, you may want to start a ticket with our support team. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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