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Adding User Aliases
Problem reported by Leo Novelli - January 3 at 1:59 PM
Resolved
When adding new user aliases they do not show up in the list without stopping and starting the SM service.

4 Replies

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Linda Pagillo Replied
January 4 at 11:25 AM
Leo, have you tried refreshing the browser after you add the alias before you restart the service?
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
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Leo Novelli Replied
January 4 at 12:56 PM
I did and that didn't help. Not sure if this is part of the problem but it seems that after the first alias is added and after restarting the SM service, the add alias feature works on the 2nd+ aliases.
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Linda Pagillo Replied
January 4 at 1:20 PM
Sounds like it may be a bug. You may want to report it here as a bug for the ST folks. :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
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Andrea Rogers Replied
March 28 at 3:54 PM
Employee Post
Thanks for the report! This functionality is resolved in the latest update, 16.0.6292. 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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