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Patterns & Practices for virus/outbound issue detection
Question asked by Neal Culiner - September 26, 2016 at 3:38 PM
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For the second time in a year we had a domain we host have a user with a trojan on their personal computer sending tens of thousands of emails causing us to get blocked by Comcast and AT&T which took forever to resolve.  I put in place throttles for messages per hour but has anyone published a useful document on outbound message processing rules to protect domains from issues such as this? We have great articles on anti-spam settings and how to keep our INBOXES healthy but has anyone considered or know of good articles on outbound configurations to keep our reputations in good standing? I'd love to see should anyone care to publish or link to an article such as this.

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Linda Pagillo Replied
October 3, 2016 at 9:09 AM
Hi Neal. My company, Mail's Best Friend, offers a free product called Declude Hijack which prevents this type of thing from happening. It integrates with SmarterMail very easily and a lot of people using SmarterMail are also using Hijack. If you would like more info about how it works, please contact me directly. Once I speak with you, I will add all of the details of Hijack here so everyone in the forum can have a complete understanding of how it works. Again, not trying to sell anything. Hijack is 100% free. Thanks.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com

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