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Error accessing calendar after upgrade to SM 15.3.6095
Problem reported by Ale - September 19, 2016 at 10:59 AM
Submitted
Hello,
the calendar became unaccessible for some specific users after upgrade to 15.3.6095. I got an error in web UI and all devices syncing through Caldav don't work anymore.
Here an example of what it's logged:
 
[2016.09.19] System.NullReferenceException: Object reference not set to an instance of an object.
[2016.09.19] 
[2016.09.19] Server stack trace: 
[2016.09.19]    at MailService.Remoting.Mail.UpdateCalendarEvents(String sessionStr, String domainName, String userName, String calendarName, CalendarData data)
[2016.09.19]    at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
[2016.09.19]    at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
[2016.09.19] 
[2016.09.19] Exception rethrown at [0]: 
[2016.09.19]    at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
[2016.09.19]    at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
[2016.09.19]    at SmarterMail.RemoteInterface.IMail.UpdateCalendarEvents(String sessionStr, String domainName, String userName, String calendarName, CalendarData data)
[2016.09.19]    at SMWeb.HelperClasses.RemoteWrapper.<>c__DisplayClass338_0.<UpdateCalendarEvents>b__0(String sessionStr)
[2016.09.19]    at SMWeb.HelperClasses.RemoteWrapper.SessionCallWithConnection(UserData usr, Action`1 f)
[2016.09.19]    at SMWeb.HelperClasses.RemoteWrapper.UpdateCalendarEvents(UserData usr, String domainName, String userName, String calendarName, CalendarData data)
[2016.09.19]    at SMWeb.HelperClasses.Users.UserCache.CalendarAutoClean(UserData user, CalendarData data)
[2016.09.19]    at SMWeb.HelperClasses.Users.UserCache.UpdateUsersCalendar(UserData user, String domainName, String userName, String calendarName)
[2016.09.19]    at SMWeb.Main.frmCalendar.GetEventCount()
[2016.09.19]    at SMWeb.Main.frmCalendar.OnPreRender(EventArgs e)
[2016.09.19]    at System.Web.UI.Control.PreRenderRecursiveInternal()
[2016.09.19]    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[2016.09.19] Application Error
 
Any help?

6 Replies

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0
Matt Petty Replied
September 21, 2016 at 8:05 AM
Employee Post
Hello,
we have a fix for this I have sent you a link to the custom build in a private message.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Paul Blank Replied
September 21, 2016 at 8:37 AM
With all due respect, why is this fix in a custom build? Might not we all have access to it?
0
Matt Petty Replied
September 21, 2016 at 8:55 AM
Employee Post
We will likely be doing a quick minor release tomorrow to include this and other fixes. I don't like giving out custom build links publicly on the community since those links may expire and they get outdated fast. If you need a link let me know and I'll send it to you.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Ale Replied
September 21, 2016 at 11:29 PM
Tx Matt,
the build fixed the issue.
0
Shaun Peet Replied
September 23, 2016 at 5:52 AM
I am also having this issue and would appreciate the custom build asap.
0
Bruce Barnes Replied
September 23, 2016 at 5:59 AM
The fix is included in last night's release at: https://portal.smartertools.com/news/457/smartermail-15_3_6109-now-available.aspx
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

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