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Why are in domain emails being bounced?
Question asked by Doug Gielow - September 16, 2016 at 12:48 PM
Unanswered
Hi guys,
 
Having a little trouble where emails sometimes don't seem to want to get delivered.  The log I found does not seem to be very helpful.  Is there somewhere else I should be looking, or any ideas why this may be happening?
 
Thanks!
 
04:58:39 [25040] Delivery started for don@ourdomain.com at 4:58:39 AM
04:58:45 [25040] Skipping spam checks: User authenticated
04:58:48 [25040] Starting local delivery to don@ourdomain.com
04:58:48 [25040] Bounce email written to 129825041.eml
04:58:48 [25040] Delivery for don@ourdomain.com to don@ourdomain.com has completed (Bounced)
04:58:48 [25040] Starting local delivery to jcantrick@ourdomain.com
04:58:48 [25040] Bounce email written to 129825042.eml
04:58:48 [25040] Delivery for don@ourdomain.com to jcantrick@ourdomain.com has completed (Bounced)
04:58:48 [25040] Starting local delivery to craig@ourdomain.com
04:58:48 [25040] Bounce email written to 129825043.eml
04:58:48 [25040] Delivery for don@ourdomain.com to craig@ourdomain.com has completed (Bounced)
04:58:48 [25040] Starting local delivery to jtaylor@ourdomain.com
04:58:48 [25040] Bounce email written to 129825044.eml
04:58:48 [25040] Delivery for don@ourdomain.com to jtaylor@ourdomain.com has completed (Bounced)
04:58:48 [25040] Starting local delivery to lisa@ourdomain.com
04:58:48 [25040] Bounce email written to 129825045.eml
04:58:48 [25040] Delivery for don@ourdomain.com to lisa@ourdomain.com has completed (Bounced)
04:58:48 [25040] Starting local delivery to tlaws@ourdomain.com
04:58:48 [25040] Bounce email written to 129825046.eml
04:58:48 [25040] Delivery for don@ourdomain.com to tlaws@ourdomain.com has completed (Bounced)
04:58:48 [25040] Delivery finished for don@ourdomain.com at 4:58:48 AM    [id:129825040]
04:58:51 [25041] Delivery started for  at 4:58:51 AM
04:58:51 [25042] Delivery started for  at 4:58:51 AM
04:58:51 [25043] Delivery started for  at 4:58:51 AM
04:58:51 [25044] Delivery started for  at 4:58:51 AM
04:58:51 [25045] Delivery started for  at 4:58:51 AM
04:58:51 [25046] Delivery started for  at 4:58:51 AM
04:58:54 [25042] Skipping spam checks: Internally Generated Message
04:58:54 [25044] Skipping spam checks: Internally Generated Message
04:58:54 [25041] Skipping spam checks: Internally Generated Message
04:58:54 [25043] Skipping spam checks: Internally Generated Message
04:58:54 [25045] Skipping spam checks: Internally Generated Message
04:58:54 [25046] Skipping spam checks: Internally Generated Message
04:58:57 [25046] Starting local delivery to don@ourdomain.com
04:58:57 [25046] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25046] Delivery finished for  at 4:58:57 AM    [id:129825046]
04:58:57 [25045] Starting local delivery to don@ourdomain.com
04:58:57 [25045] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25045] Delivery finished for  at 4:58:57 AM    [id:129825045]
04:58:57 [25044] Starting local delivery to don@ourdomain.com
04:58:57 [25044] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25044] Delivery finished for  at 4:58:57 AM    [id:129825044]
04:58:57 [25043] Starting local delivery to don@ourdomain.com
04:58:57 [25043] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25043] Delivery finished for  at 4:58:57 AM    [id:129825043]
04:58:57 [25042] Starting local delivery to don@ourdomain.com
04:58:57 [25042] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25042] Delivery finished for  at 4:58:57 AM    [id:129825042]
04:58:57 [25041] Starting local delivery to don@ourdomain.com
04:58:57 [25041] Delivery for  to don@ourdomain.com has completed (Bounced)
04:58:57 [25041] Delivery finished for  at 4:58:57 AM    [id:129825041]
05:02:13 [25047] Delivery started for mark@ourdomain.com at 5:02:13 AM
05:02:16 [25047] Skipping spam checks: User authenticated
05:02:19 [25047] Starting local delivery to doug@ourdomain.com
05:02:19 [25047] Bounce email written to 129825048.eml
05:02:19 [25047] Delivery for mark@ourdomain.com to doug@ourdomain.com has completed (Bounced)
05:02:19 [25047] Delivery finished for mark@ourdomain.com at 5:02:19 AM    [id:129825047]
05:02:22 [25048] Delivery started for  at 5:02:22 AM
05:02:25 [25048] Skipping spam checks: Internally Generated Message
05:02:28 [25048] Starting local delivery to mark@ourdomain.com
05:02:28 [25048] Delivery for  to mark@ourdomain.com has completed (Bounced)
05:02:28 [25048] Delivery finished for  at 5:02:28 AM    [id:129825048]

3 Replies

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0
Rod Lasky Replied
September 16, 2016 at 3:46 PM
Employee Post
Hi Doug.  What error is reported when the bounce notification is received?
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Doug Gielow Replied
September 19, 2016 at 5:58 AM
They are usually not shy about sending me bounce backs and they said that there was not one.  I do see above where it talks about creating one.  Is there some way I can find those?  If it matters, a lot of the messages are sent to aliases that point to several internal addresses.
 
Thanks!
0
Doug Gielow Replied
September 19, 2016 at 12:05 PM
Well I think the mystery has been solved.  The domain size limitation was getting bounced off of.  They would delete some things and like magic it would fix it for a while.
 
Thanks for listening everyone!  I'll try to ask a better question next time.

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