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Monitor email spool
Question asked by Michael Woffenden - July 28, 2016 at 6:43 AM
Answered
We self-host ST and therefore have full access to the ST database.
 
We'd like to setup a scheduled task outside of ST to monitor the incoming and outgoing emails -- to make sure that emails are not getting stuck in either direction.
 
Which database table(s) should we look at?
Michael Woffenden
Founder and President
Information Results Corporation
www.InformationResults.com

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Rod Lasky Replied
July 28, 2016 at 3:54 PM
Employee Post
Hi Mike.  SmarterTrack doesn't have a DB table specifically for the spool.  You would need to monitor the spool folder itself at C:\Program Files (x86)\SmarterTools\SmarterTrack\MRS\App_Data\Spool
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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Michael Woffenden Replied
August 3, 2016 at 6:02 AM
Does this folder include both incoming and outgoing messages?
Michael Woffenden
Founder and President
Information Results Corporation
www.InformationResults.com
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Michael Woffenden Replied
November 12, 2016 at 8:10 AM
We're still having issues with outgoing mail.  I see this frequently in the SMTP log:
  • [37227241] The smtp session has timed out.
Is there any way to monitor incoming and outgoing email via the ST API?
Michael Woffenden
Founder and President
Information Results Corporation
www.InformationResults.com

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