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SOLVED - Seems that smarter mail is no able to send mail to secondary MX records
Problem reported by Gabriele Maoret - 5/4/2016 at 1:22 AM
Submitted
I am experiencing a strange issue:
when a user send an email to an external address that have multiple SMTP servers and so MS Records, when the first MX fails with "connect error 10061", seems that SmarterMail 15 latest version is unable to try the secondary MX and so on.
 
I've already verified that the DNS is working correctrly (i use 8.8.8.8 and 208.67.222.222 in SmarterMail config).
For example, domain "dmelettronica.it" have that issue with SmarterMail.
Using other server (Mailenable and Kerio) it works correctly.
 
Excuse me for my bad English!!!

5 Replies

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Gabriele Maoret Replied
5/4/2016 at 1:49 AM
Here's a log with the issue. It seems that SmarterMail never try the secondary MX Sever:

[2016.05.03] 16:16:59 [06807] Delivery started for cont@allmatic.com at 16:16:59
[2016.05.03] 16:17:02 [06807] Launching 'C:\Program Files\AVAST Software\Avast\ashcmd.exe' command line exe.
[2016.05.03] 16:17:03 [06807] Command line exe finished.
[2016.05.03] 16:17:03 [06807] Skipping spam checks: No local recipients
[2016.05.03] 16:17:05 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:17:05 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:17:05 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:17:05 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:55768 succeeded (Id: 1)
[2016.05.03] 16:17:07 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:17:07 [06807] CMD: QUIT
[2016.05.03] 16:22:13 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:22:13 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:22:13 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:22:13 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:55897 succeeded (Id: 1)
[2016.05.03] 16:22:14 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:22:14 [06807] CMD: QUIT
[2016.05.03] 16:27:21 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:27:21 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:27:21 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:27:21 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56019 succeeded (Id: 1)
[2016.05.03] 16:27:22 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:27:22 [06807] CMD: QUIT
[2016.05.03] 16:32:29 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:32:29 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:32:29 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:32:29 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56154 succeeded (Id: 1)
[2016.05.03] 16:32:30 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:32:30 [06807] CMD: QUIT
[2016.05.03] 16:37:37 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:37:37 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:37:37 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:37:37 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56270 succeeded (Id: 1)
[2016.05.03] 16:37:38 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:37:38 [06807] CMD: QUIT
[2016.05.03] 16:47:46 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:47:46 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:47:46 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:47:46 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56474 succeeded (Id: 1)
[2016.05.03] 16:47:47 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:47:47 [06807] CMD: QUIT
[2016.05.03] 16:57:53 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 16:57:53 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 16:57:53 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 16:57:53 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56762 succeeded (Id: 1)
[2016.05.03] 16:57:55 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 16:57:55 [06807] CMD: QUIT
[2016.05.03] 17:08:02 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:08:02 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 17:08:02 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:08:02 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:56987 succeeded (Id: 1)
[2016.05.03] 17:08:04 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:08:04 [06807] CMD: QUIT
[2016.05.03] 17:18:11 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:18:11 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 17:18:11 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:18:11 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:57169 succeeded (Id: 1)
[2016.05.03] 17:18:12 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:18:12 [06807] CMD: QUIT
[2016.05.03] 17:19:26 [07176] Delivery started for cont@allmatic.com at 17:19:26
[2016.05.03] 17:19:26 [07176] Error adding message to spool stat tracker: Il processo non pu?? accedere al file 'c:\SmarterMail\Spool\SubSpool1\1324092707176.eml' perch?? ?? in uso da un altro processo.
[2016.05.03] 17:19:36 [07176] Launching 'C:\Program Files\AVAST Software\Avast\ashcmd.exe' command line exe.
[2016.05.03] 17:19:36 [07176] Command line exe finished.
[2016.05.03] 17:19:36 [07176] Skipping spam checks: No local recipients
[2016.05.03] 17:19:38 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:19:39 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:19:39 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:19:39 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57210 succeeded (Id: 1)
[2016.05.03] 17:19:40 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:19:40 [07176] CMD: QUIT
[2016.05.03] 17:24:46 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:24:46 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:24:46 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:24:46 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57296 succeeded (Id: 1)
[2016.05.03] 17:24:47 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:24:47 [07176] CMD: QUIT
[2016.05.03] 17:29:53 [07225] Delivery started for cont@allmatic.com at 17:29:53
[2016.05.03] 17:29:53 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:29:53 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:29:53 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:29:53 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57404 succeeded (Id: 1)
[2016.05.03] 17:29:54 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:29:54 [07176] CMD: QUIT
[2016.05.03] 17:29:56 [07225] Launching 'C:\Program Files\AVAST Software\Avast\ashcmd.exe' command line exe.
[2016.05.03] 17:29:56 [07225] Command line exe finished.
[2016.05.03] 17:29:56 [07225] Skipping spam checks: No local recipients
[2016.05.03] 17:29:59 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:29:59 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 17:29:59 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:29:59 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57411 succeeded (Id: 1)
[2016.05.03] 17:30:00 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:30:00 [07225] CMD: QUIT
[2016.05.03] 17:33:18 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:33:18 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 17:33:18 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:33:18 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:57491 succeeded (Id: 1)
[2016.05.03] 17:33:19 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:33:19 [06807] CMD: QUIT
[2016.05.03] 17:35:01 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:35:01 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:35:01 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:35:01 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57522 succeeded (Id: 1)
[2016.05.03] 17:35:02 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:35:02 [07176] CMD: QUIT
[2016.05.03] 17:35:07 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:35:07 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 17:35:07 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:35:07 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57527 succeeded (Id: 1)
[2016.05.03] 17:35:08 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:35:08 [07225] CMD: QUIT
[2016.05.03] 17:40:08 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:40:08 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:40:08 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:40:08 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57608 succeeded (Id: 1)
[2016.05.03] 17:40:09 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:40:09 [07176] CMD: QUIT
[2016.05.03] 17:40:14 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:40:14 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 17:40:14 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:40:14 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57616 succeeded (Id: 1)
[2016.05.03] 17:40:16 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:40:16 [07225] CMD: QUIT
[2016.05.03] 17:45:22 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:45:22 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 17:45:22 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:45:22 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57722 succeeded (Id: 1)
[2016.05.03] 17:45:23 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:45:23 [07225] CMD: QUIT
[2016.05.03] 17:48:25 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:48:25 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 17:48:25 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:48:25 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:57761 succeeded (Id: 1)
[2016.05.03] 17:48:26 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:48:26 [06807] CMD: QUIT
[2016.05.03] 17:50:17 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:50:17 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 17:50:17 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:50:17 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57829 succeeded (Id: 1)
[2016.05.03] 17:50:18 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:50:18 [07176] CMD: QUIT
[2016.05.03] 17:50:29 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 17:50:29 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 17:50:29 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 17:50:29 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57834 succeeded (Id: 1)
[2016.05.03] 17:50:30 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 17:50:30 [07225] CMD: QUIT
[2016.05.03] 18:00:26 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:00:26 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 18:00:26 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:00:26 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:57986 succeeded (Id: 1)
[2016.05.03] 18:00:27 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:00:27 [07176] CMD: QUIT
[2016.05.03] 18:00:38 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:00:38 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 18:00:38 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:00:38 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:57991 succeeded (Id: 1)
[2016.05.03] 18:00:39 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:00:39 [07225] CMD: QUIT
[2016.05.03] 18:03:32 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:03:32 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 18:03:32 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:03:32 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58033 succeeded (Id: 1)
[2016.05.03] 18:03:34 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:03:34 [06807] CMD: QUIT
[2016.05.03] 18:10:34 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:10:34 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 18:10:34 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:10:34 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58115 succeeded (Id: 1)
[2016.05.03] 18:10:35 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:10:35 [07176] CMD: QUIT
[2016.05.03] 18:10:46 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:10:46 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 18:10:46 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:10:46 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58125 succeeded (Id: 1)
[2016.05.03] 18:10:47 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:10:47 [07225] CMD: QUIT
[2016.05.03] 18:18:39 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:18:39 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 18:18:39 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:18:39 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58213 succeeded (Id: 1)
[2016.05.03] 18:18:40 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:18:40 [06807] CMD: QUIT
[2016.05.03] 18:20:42 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:20:42 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 18:20:42 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:20:42 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58232 succeeded (Id: 1)
[2016.05.03] 18:20:43 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:20:43 [07176] CMD: QUIT
[2016.05.03] 18:20:54 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:20:54 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 18:20:54 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:20:54 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58237 succeeded (Id: 1)
[2016.05.03] 18:20:55 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:20:55 [07225] CMD: QUIT
[2016.05.03] 18:31:02 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:31:03 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 18:31:03 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:31:03 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58332 succeeded (Id: 1)
[2016.05.03] 18:31:04 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:31:04 [07225] CMD: QUIT
[2016.05.03] 18:33:46 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:33:46 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 18:33:46 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:33:46 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58412 succeeded (Id: 1)
[2016.05.03] 18:33:47 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:33:47 [06807] CMD: QUIT
[2016.05.03] 18:35:49 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:35:49 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 18:35:49 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:35:49 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58426 succeeded (Id: 1)
[2016.05.03] 18:35:50 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:35:50 [07176] CMD: QUIT
[2016.05.03] 18:46:09 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:46:09 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 18:46:09 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:46:09 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58521 succeeded (Id: 1)
[2016.05.03] 18:46:10 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:46:10 [07225] CMD: QUIT
[2016.05.03] 18:48:55 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:48:55 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 18:48:55 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:48:55 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58548 succeeded (Id: 1)
[2016.05.03] 18:48:56 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:48:56 [06807] CMD: QUIT
[2016.05.03] 18:50:58 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 18:50:58 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 18:50:58 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 18:50:58 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58572 succeeded (Id: 1)
[2016.05.03] 18:50:59 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 18:50:59 [07176] CMD: QUIT
[2016.05.03] 19:01:18 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:01:18 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 19:01:18 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:01:18 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58651 succeeded (Id: 1)
[2016.05.03] 19:01:19 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:01:19 [07225] CMD: QUIT
[2016.05.03] 19:04:01 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:04:01 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 19:04:01 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:04:01 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58689 succeeded (Id: 1)
[2016.05.03] 19:04:02 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:04:02 [06807] CMD: QUIT
[2016.05.03] 19:06:04 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:06:04 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 19:06:04 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:06:04 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58702 succeeded (Id: 1)
[2016.05.03] 19:06:05 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:06:05 [07176] CMD: QUIT
[2016.05.03] 19:16:27 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:16:27 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 19:16:27 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:16:27 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58793 succeeded (Id: 1)
[2016.05.03] 19:16:29 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:16:29 [07225] CMD: QUIT
[2016.05.03] 19:19:10 [06807] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:19:10 [06807] Initiating connection to 217.64.195.212
[2016.05.03] 19:19:10 [06807] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:19:10 [06807] Connection to 217.64.195.212:25 from 127.0.0.1:58816 succeeded (Id: 1)
[2016.05.03] 19:19:11 [06807] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:19:11 [06807] CMD: QUIT
[2016.05.03] 19:19:16 [06807] Bounce email written to 1324092707513.eml
[2016.05.03] 19:19:16 [06807] Delivery for cont@allmatic.com to eleonora@dmelettronica.it has completed (Bounced)
[2016.05.03] 19:19:19 [06807] Delivery finished for cont@allmatic.com at 19:19:19 [id:1324092706807]
[2016.05.03] 19:21:13 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:21:14 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 19:21:14 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:21:14 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58834 succeeded (Id: 1)
[2016.05.03] 19:21:15 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:21:15 [07176] CMD: QUIT
[2016.05.03] 19:31:36 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:31:37 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 19:31:37 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:31:37 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58889 succeeded (Id: 1)
[2016.05.03] 19:31:38 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:31:38 [07225] CMD: QUIT
[2016.05.03] 19:36:22 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:36:23 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 19:36:23 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:36:23 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:58919 succeeded (Id: 1)
[2016.05.03] 19:36:24 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:36:24 [07176] CMD: QUIT
[2016.05.03] 19:46:45 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:46:45 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 19:46:45 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:46:45 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:58980 succeeded (Id: 1)
[2016.05.03] 19:46:47 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:46:47 [07225] CMD: QUIT
[2016.05.03] 19:51:31 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 19:51:31 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 19:51:31 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 19:51:31 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:59014 succeeded (Id: 1)
[2016.05.03] 19:51:33 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 19:51:33 [07176] CMD: QUIT
[2016.05.03] 20:01:54 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 20:01:54 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 20:01:54 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 20:01:54 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:59059 succeeded (Id: 1)
[2016.05.03] 20:01:55 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 20:01:55 [07225] CMD: QUIT
[2016.05.03] 20:06:40 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 20:06:40 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 20:06:40 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 20:06:40 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:59085 succeeded (Id: 1)
[2016.05.03] 20:06:41 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 20:06:41 [07176] CMD: QUIT
[2016.05.03] 20:17:03 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 20:17:03 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 20:17:03 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 20:17:03 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:59183 succeeded (Id: 1)
[2016.05.03] 20:17:04 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 20:17:04 [07225] CMD: QUIT
[2016.05.03] 20:21:49 [07176] Sending remote mail for cont@allmatic.com
[2016.05.03] 20:21:49 [07176] Initiating connection to 217.64.195.212
[2016.05.03] 20:21:49 [07176] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 20:21:49 [07176] Connection to 217.64.195.212:25 from 127.0.0.1:59207 succeeded (Id: 1)
[2016.05.03] 20:21:50 [07176] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 20:21:50 [07176] CMD: QUIT
[2016.05.03] 20:21:55 [07176] Bounce email written to 1324092707565.eml
[2016.05.03] 20:21:55 [07176] Delivery for cont@allmatic.com to eleonora@dmelettronica.it has completed (Bounced)
[2016.05.03] 20:21:58 [07176] Delivery finished for cont@allmatic.com at 20:21:58 [id:1324092707176]
[2016.05.03] 20:32:12 [07225] Sending remote mail for cont@allmatic.com
[2016.05.03] 20:32:12 [07225] Initiating connection to 217.64.195.212
[2016.05.03] 20:32:12 [07225] Connecting to 217.64.195.212:25 (Id: 1)
[2016.05.03] 20:32:12 [07225] Connection to 217.64.195.212:25 from 127.0.0.1:59263 succeeded (Id: 1)
[2016.05.03] 20:32:13 [07225] RSP: 421 Cannot connect to SMTP server 217.64.195.212 (217.64.195.212:25), connect error 10061
[2016.05.03] 20:32:13 [07225] CMD: QUIT
[2016.05.03] 20:32:18 [07225] Bounce email written to 1324092707574.eml
[2016.05.03] 20:32:18 [07225] Delivery for cont@allmatic.com to eleonora@dmelettronica.it has completed (Bounced)
[2016.05.03] 20:32:21 [07225] Delivery finished for cont@allmatic.com at 20:32:21 [id:1324092707225]
2
Gabriele Maoret Replied
5/4/2016 at 6:23 AM
Same issue sending mail to SAFILO.COM (and many other domains) that has 2 MX records and the first is not responding --> the second is never triggered.
 
This is a HUGE issue.
Can you confirm?
2
Paul Blank Replied
5/10/2016 at 8:51 PM
Would also like to find out if there's a resolution to this issue.
0
Gabriele Maoret Replied
5/11/2016 at 9:09 AM
saved SmarterMail config --> uninstalled SmarterMail --> reboot server --> reinstalled SmarterMail --> restored config --> now it works...

I don't know why...
0
Gabriele Maoret Replied
5/11/2016 at 9:10 AM
saved SmarterMail config --> uninstalled SmarterMail --> reboot server --> reinstalled SmarterMail --> restored config --> now it works...

I don't know why...
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