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Is anyone else seeing very slow multi.uribl.com response times?
Question asked by Joe Wolf - 4/7/2016 at 2:31 PM
Unanswered
I've noticed the multi.uribl.com is taking about 1500 ms to respond during peak times.  I've tried it from a couple of different test points and get the same slow results.  
 
Is anyone else seeing this slow response from them? (And I know we're not blocked... I've done the test point).
 
Thanks,
-Joe

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Ray Cook Replied
Yes, all uribls were showing 'Attention Needed' and this brought the spool to a halt as the spam checks were so slow that there was a huge backlog - I had to suspend all the URIBLs and I just tried to reinstate but it's still happening.
 
Some problem with URIBL, I guess.
 
However, there should be some mechanism to move on of response is too slow and ignore a spam filter otherwise the problems we had this morning will recur. Maybe a 'timeout' period is required for each lookup filter,
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Bruce Barnes Replied
What are you using fir DNS in SmarterMail? Avoid using Google DNS, as many rbls block after 200k l [kups in a single day.
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting
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Ray Cook Replied
Interesting - we are using Google DNS but I don't think we would have reached that limit - certainly not happened before but I guess we'll know tomorrow - or I could change DNS but I'm sure someone recommended Google DNS to us at some point
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Ray Cook Replied
oh - I totally forgot that it happened on our backup server too and that's on a different IP, of course
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Bruce Barnes Replied
Doesn't matter if you reach the limit, it the total number of inquiries via the DNS IP address. Everyone who uses Google DNS adds to the cumulative total. Create a local DNS server and use that for SmarterMail. Ideally, you'll need two.
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting
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Ray Cook Replied
ok I changed it to default via our network DNS for both servers and it's looking good so far - tx again
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Marc Funaro Replied
I've switched from Google's DNS servers to our datacenter's, but still seeing response times of over 2000ms for some of the URIBL anti-spam entries. i think it may be the same issue as with Google's - the datacenter has enough cumulative queries coming from their dns servers across all their clients to be subjected to throttling (?).

Bruce, how would you feel about having a local Microsoft DNS server configured on the same physical/VPS instance as smartermail, specifically for doing the lookups? Then URIBL would only be throttling based on traffic from THAT ip address, and since only this moderate traffic email server would be using that DNS server/IP, there would not be the throttling issue...?
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Bruce Barnes Replied
Local DND should not be an issue, providing you are not subject to a coordinated DDoS. Be careful, and monitor!
Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

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