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Hide KB from anonymous users
Question asked by Yannick Guerdat - March 7, 2016 at 5:38 AM
Answered
Hi, 

Is it a way to hide the KB from anonymous users inner a brand ? 
 
It's important for us.

Thanks for your feedback  
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2
Andrea Rogers Replied
March 7, 2016 at 7:34 AM
Employee Post
Hello Yannick,
 
I changed your thread from a Proposed Idea to a Question, since this functionality is currently SmarterTrack. To prevent anonymous users from viewing the Knowledge Base, you'll simply need to adjust that role's permissions. Log in as the System Admin and go to Settings > Manage > Roles. Double-click on the Everyone role to open it's permission settings. On the Options tab, change KB Articles and KB Comments to None. Click Save. This will remove the Knowledge Base button from your portal for any user who is not logged in.
 
You can learn more about Roles at the SmarterTrack Online Help.
 
I hope this helps! 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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