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Top Inbound Senders is blank
Problem reported by kevind - March 2, 2016 at 11:45 AM
Submitted
Something change with Top Inbound Senders? Now showing this:
No data to report within this timeframe
 
Other categories (Top Inbound Recipients & Top Inbound Domains) show activity.

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0
kevind Replied
March 9, 2016 at 10:08 AM
Looking for confirmation as to whether or not this is a known issue...
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Matt Petty Replied
March 9, 2016 at 1:52 PM
Employee Post
We looked at ours and It was not blank. It is weird that only that one report wasn't working for you, the Top Inbound's are all done at the same time. Is this something you are still getting?
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
kevind Replied
March 9, 2016 at 2:44 PM
Yes, still happening (maybe it's the low volume as we just has some test domains on it). But it worked fine in previous beta. Here's what it looks like today:

Top Inbound Senders

No data to report within this timeframe

Top Inbound IP Addresses

IP Address Reverse DNS Last 24 Hours Last Hour Last 5 Minutes
159.8.39.57 drakonera.mailendo.com 2 - -
192.28.147.140 dynamosaurus.mktdns.com 1 1 -
209.85.218.73 mail-oi0-f73.google.com 1 1 -
122.171.83.61 abts-kk-dynamic-61.83.171.122-airtelbroa... 1 - -
162.150.58.182 mdptxn-ch2-a3p.sys.comcast.net 1 - -
192.86.51.17 emessenger.cisco.com 1 - -
198.2.180.113 md1.sqlservercentral.com 1 - -
204.29.186.193 smr-m04e.mx.aol.com 1 - -
216.127.132.134 e4.451alliance.com 1 - -
220.181.12.181 m12-181.163.com 1 - -

Top Inbound Domains

Domain Last 24 Hours Last Hour Last 5 Minutes
emedia-us.com 2 - -
pureincubation.reply-to.in 2 - -
em-sj-77.mktomail.com 1 1 -
google.com 1 1 -
126.com 1 - -
163.com 1 - -
abuse.aol.com 1 - -
adm-email.com 1 - -
alerts.comcast.net 1 - -
b2b-mail.net 1 - -
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kevind Replied
March 30, 2016 at 7:53 AM
Using the release version and still seeing: No data to report within this timeframe
 
Top Inbound IP and Top Inbound Domains are populated (similar to above).  Can you think of any reason for this?
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CLEBER SAAD Replied
March 30, 2016 at 9:39 AM
Hello Matt,
 
I guess that is a BUG in the SM 15.x latest version. I'm using the SM 15.x for the MX Inbound Gateway only and in the dashboard have the information Top Outbound IP Addresses with values and Top Inbound IP Address with blank. But, I only have a inbound connections to this server.
 
If possible I'd like more information about this Dashboard because using only has Gateway the Top Inbound Sender, Top Inbound IP and Top Inbound Domains are blank.
 
Regards, Cleber
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Debby Coutinho Replied
July 25, 2016 at 12:52 PM
we too have this issue with 15.2 latest release same issue on an outgoing gateway, which receives mails from clients spool accounts and get bounces etc back in, the server sending anywhere up to 15k mails a day, but the dashboard is dead..  however on other servers the dashboard is working. we have uninstalled and re-installed the server and the same issue occurs..

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