3
Ability to drag and drop attachments into new emails
Idea shared by Karl Jones - February 19, 2016 at 6:39 PM
Proposed
I am acting as Consultant and administrator for several non profit clients who, at my recommendation, use the 10 user version and one client who has just purchased the enterprise version with activesync. They have many questions about certain features they were able to use with Outlook.
I am going to create a different thread for each one and will repeat this intro for each one.
 
In outlook the users are able to add an attachment by simply dragging and dropping or right clicking the file and "send to mail recipient" is it possible to do this with smartermail or can it be made an available feature.?

3 Replies

Reply to Thread
0
Andrea Rogers Replied
February 22, 2016 at 8:40 AM
Employee Post
Hi Karl!
 
SmarterMail has supported the drag and drop functionality in the editor since version 12.x. When you drop an image in the compose window, it'll be displayed inline as well as shown on the Attachment tab. In addition, on my Macbook, I can right click on an image in the Finder and share it through the Mac Mail client that has my SmarterMail account configured. So while I don't know of a way to send an image through webmail that way, you can likely right click and send through a mail client instead.
 
Hope this helps!
 
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Karl Jones Replied
February 22, 2016 at 9:58 AM
Thanks for the reply. The problem is that my clients want to quickly and easily add files to an email as attachments by dragging and dropping multiple files, if one happens to be a image, as you point out, it adds it inline, which is not what is wanted, the added files no longer show as attachments but creates web links in the composed email. Clicking those links opens the temp resource handler Link box bit that is a backend feature and has no use to the user. Clicking "attach files" has a different function than the "add a file" or "add an image" buttons.
I realise that working through a browser interface places restrictions on what can be done but i don't understand why there are different ways of attaching files. In my view, dragging and dropping should be a quicker way of adding multiple files than having to click the "attach files" button and add them 1 by 1.
This also leads into the other question about being able to review those attachments prior to sending by clicking to open them and confirm the correct file is indeed added to the email.
0
Andrea Rogers Replied
February 22, 2016 at 10:23 AM
Employee Post
Hey Karl,
 
I understand what you're saying... Dragging and dropping an attachment inline may not always be the desired results. I went ahead and changed this thread to a Proposed Idea. Other users, please feel free to add your input as well to get this idea in front of the developers.
 
Thanks!
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

Reply to Thread