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Mail Migration issue in 14.x of AD users
Problem reported by Rishikesh Somshetti - February 8, 2016 at 11:02 AM
Submitted
Dear All
 
We have a client which earlier mailing system was ZIMBRA now he has shifted to SM.
We have successfully integrated with ad and listed all the users.
few of the user demanding their old mails so for that if I am trying to use SM inbuilt feature to migrate mail from ZIMBRA its not being communicate.
 
Client Zimbra server is accessible on IMAP TLS even both mail server is in LAN.
I have done with third party from the same server but SM mail migration tool is not working.
 
Kindly suggest if any one have any idea.
Regards,
NetGains Support Team

NetGains Technologies Pvt. Ltd.
Making iT Simple

Help Desk: +91-22 - 6139 7100

Website : www.netgainstechnologies.com

3 Replies

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0
Matt Petty Replied
February 8, 2016 at 12:27 PM
Employee Post
Is it not able to connect or is it failing to authenticate the user?
 
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Rishikesh Somshetti Replied
February 9, 2016 at 10:06 PM
Dear Matt,
 
Server is reachable on 143 port but not able to authenticate.
from same server we are able to connect and authenticate from any mail client.
But neither Mailbox Migration tool nor Imap Message Retrieval is working.
Regards,
NetGains Support Team

NetGains Technologies Pvt. Ltd.
Making iT Simple

Help Desk: +91-22 - 6139 7100

Website : www.netgainstechnologies.com
0
Matt Petty Replied
February 15, 2016 at 12:41 PM
Employee Post
That port is accessible correct? Is ZIMBRA also running on this port?
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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