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Reindex a User's Search Indices
Question asked by Scott Forsythe - February 2, 2016 at 2:18 PM
Unanswered
I had some users that had a problem with the Advanced Search. Some of their searches incorrectly returned no results. Going through the procedure in the KB below corrected the problem:
https://portal.smartertools.com/kb/a2736/reindex-a-users-search-indices.aspx
 
Shouldn't mailboxes periodically get indexed? What would cause a mailbox's index to become outdated? Could someone provide an example? Also, our index queue is not very busy. The queue averages 1 or 2 users.
 
Thought I would check here before opening a ticket.
 
We're running Enterprise Version 14.4.5801.
 
Thanks!

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