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How do you update the list of extensions?
Question asked by Manager Web Services - December 15, 2015 at 3:45 PM
Answered
The help for Top Documents it mentions that :
"This report displays the most frequently downloaded documents on your website. Note: By default, SmarterStats considers the following extensions to be documents: .CHM, .DOC, .PDF, .PS, .RTF, .TXT, .XLS, .XML."
It goes on to say :
"However, the system administrator may set up additional extensions as documents'However, the system administrator may set up additional extensions as documents'"
But there does not seem to be much instruction on how to do this.
Could someone please let me know how to add to the list of extensions which Smarterstats considers documents eg .xlsx and .docx?
And could someone also explain why, in the latest version of smarterstats, are these files not considered?

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Andrea Rogers Replied
December 16, 2015 at 9:55 AM
Employee Post
Hi there! I can help out with your first question, though I'm not sure why the other documents you're adding aren't included by default. To add file extensions, log in as the SmarterStats system administrator and click on Settings >> Reports Settings >> File Extensions tab. You'll find the Download extensions here. I'll also look into getting this information added to the Help document. (Thanks for bringing that to our attention!)
 
Hope this helps!
Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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