Back to Community Threads
1
Update ClamAV?
Question asked by Joe Burkhead - 12/8/2015 at 8:25 AM
Answered
As of this morning I am getting the following message from SecuriteInfo...
 
You are downloading SecuriteInfo.com additionnal signatures for Clamav, and we
thank you !

Unfortunately, the version of Clamav you are using is too old (0.97.6). The
last version of Clamav is 0.99.0. We recommand to use version 0.98.x at least.
Only up-to-date Clamav can catch recent virus threads.
Could you please upgrade your Clamav antivirus ?
 
How do we go about updating the ClamAV contained within SmarterMail?
 
Thanks.

7 Replies

Reply to Thread
0
Matt Petty Replied
12/8/2015 at 8:51 AM
Employee Post Marked As Answer
If you are running SmarterMail 14 on a 64bit system you are running ClamAV Version 0.98.6.0.
 
This has been fixed.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Matt Petty Replied
12/8/2015 at 8:56 AM
Employee Post
However it seems we still use the old 32bit freshclam.exe for the updating of the databases. I will fix this. I will post back once I have this fix in place along with a potential custom build.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Joe Burkhead Replied
12/8/2015 at 9:43 AM
Thanks, Matt!
0
Matt Petty Replied
12/8/2015 at 5:06 PM
Employee Post
This has been fixed. I sent you a custom build link via your profile page on the community. Let me know if this works out for you.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Joe Burkhead Replied
12/10/2015 at 6:42 AM
Matt,
So far, so good with the custom build. However, an installation bug is back. Several versions back, during the installation the installer wants to install the C++ redistributable even though it is already installed. It tries, then fails. After clicking to continue the installation anyway, SmarterMail then successfully installs.
This behavior was common for several versions after making the redistributable mandatory. However, a few versions back you evidently fixed it because it stopped doing that. For some reason that behavior returned in this custom build.

Joe
0
Matt Petty Replied
12/10/2015 at 8:20 AM
Employee Post
I will look into it.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
0
Matt Petty Replied
12/10/2015 at 8:27 AM
Employee Post
We fixed it, thanks.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Back to Community Threads

Reply to Thread

Related Knowledge Base Articles

Reducing ClamAV False PositivesSmarterMail > Troubleshooting
ClamAV 3310 Errors in Delivery LogsSmarterMail > Troubleshooting
Email Clients and SmarterMail Language SettingsSmarterMail > Desktop and Mobile Synchronization
Set up SmarterMail as an IIS Site in IIS 8SmarterMail > Server Configuration and Management
SmarterTools Licensing InformationGeneral Topics