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Duplicate email when send email to alias
Question asked by Hồ Ngọc Hải - November 11, 2015 at 10:39 AM
Unanswered
Hi everyone, 
 
I'm using SmarterMail Enterprise 14.2.5711. I have the following question:
 
Suddenly, an account in the domain to send mail in the local alias duplicate mail. Here is the log SMTP records from the system. 
 
[2015.11.11] 19:44:58 [103.1.210.1][728943] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:44:58 [103.1.210.1][728943] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:45:23 [103.1.210.1][40860118] Authenticating as admin@onesms.vn
[2015.11.11] 19:45:23 [103.1.210.1][40860118] Authenticated as admin@onesms.vn
[2015.11.11] 19:45:24 [103.1.210.1][40860118] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:45:24 [103.1.210.1][40860118] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:45:24 [103.1.210.1][40860118] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:45:24 [103.1.210.1][40860118] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:45:44 [210.245.90.248][20579121] cmd: MAIL FROM:<admin@onesms.vn> SIZE=1915
[2015.11.11] 19:45:44 [210.245.90.248][20579121] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:45:49 [103.1.210.1][24026550] Authenticating as admin@onesms.vn
[2015.11.11] 19:45:49 [103.1.210.1][24026550] Authenticated as admin@onesms.vn
[2015.11.11] 19:45:49 [103.1.210.1][24026550] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:45:49 [103.1.210.1][24026550] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:45:49 [103.1.210.1][24026550] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:45:49 [103.1.210.1][24026550] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:46:15 [103.1.210.1][19843168] Authenticating as admin@onesms.vn
[2015.11.11] 19:46:15 [103.1.210.1][19843168] Authenticated as admin@onesms.vn
[2015.11.11] 19:46:15 [103.1.210.1][19843168] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:46:15 [103.1.210.1][19843168] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:46:15 [103.1.210.1][19843168] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:46:15 [103.1.210.1][19843168] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:46:21 [103.1.210.1][15473002] Authenticating as admin@onesms.vn
[2015.11.11] 19:46:21 [103.1.210.1][15473002] Authenticated as admin@onesms.vn
[2015.11.11] 19:46:21 [103.1.210.1][15473002] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:46:21 [103.1.210.1][15473002] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:46:21 [103.1.210.1][15473002] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:46:21 [103.1.210.1][15473002] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:46:40 [103.1.210.1][49671731] Authenticating as admin@onesms.vn
[2015.11.11] 19:46:40 [103.1.210.1][49671731] Authenticated as admin@onesms.vn
[2015.11.11] 19:46:40 [103.1.210.1][49671731] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:46:40 [103.1.210.1][49671731] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:46:40 [103.1.210.1][49671731] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:46:40 [103.1.210.1][49671731] rsp: 250 OK <support@onesms.vn> Recipient ok
[2015.11.11] 19:46:41 [210.245.90.248][11411045] cmd: MAIL FROM:<admin@onesms.vn> SIZE=1916
[2015.11.11] 19:46:41 [210.245.90.248][11411045] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:46:46 [103.1.210.1][37562611] Authenticating as admin@onesms.vn
[2015.11.11] 19:46:46 [103.1.210.1][37562611] Authenticated as admin@onesms.vn
[2015.11.11] 19:46:46 [103.1.210.1][37562611] cmd: MAIL FROM:<admin@onesms.vn>
[2015.11.11] 19:46:46 [103.1.210.1][37562611] rsp: 250 OK <admin@onesms.vn> Sender ok
[2015.11.11] 19:46:46 [103.1.210.1][37562611] cmd: RCPT TO:<support@onesms.vn>
[2015.11.11] 19:46:46 [103.1.210.1][37562611] rsp: 250 OK <support@onesms.vn> Recipient ok
Message in spool is more than 500 only mail sent from account admin to alias support. I do not understand the error is caused by client or by the system . When I temporarily lock the account, but this situation has occurred. When I delete an alias, the other condition is no longer appear. 
 

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