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How to open .eml attachment in SmarterMail
Question asked by Joe Burkhead - September 3, 2015 at 1:22 PM
Answered
One of my users received an email with 2 attachments, both were .eml files. When trying to open these attachments, the system wants to know how to open it (what program). We use the webmail interface, don't have Outlook or other email clients installed. Is there anyway to get SM to open these files? Yes, I know that they can be opened with NotePad, WordPad, Word, etc....but if the attachment itself contains an attachment, that attachment is not accessible through any of those programs. Anyone figured this out?

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Rod Lasky Replied
September 3, 2015 at 2:42 PM
Employee Post
Joe, open the file in Notepad, and make sure the To address is a local user on your SmarterMail installation.
Afterwards, copy and paste the .EML file into C:\SmarterMail\Spool\Drop
It will then be delivered to the inbox.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
3
Brian Ellwood Replied
September 4, 2015 at 8:07 AM
The ideal way to handle this is for the web interface to detect if an attachment is an email and give you a "view" option that opens the email in a popup like a normal email would
 
This seems like it would be incredibly easy to implement
 
Is attachment dotType eml?
If yes, process attachment
Is attachment actually an email?
If yes, UI/UX show "view"
onclick, popup
 
this could be expanded to display PDF's in the browser if the users plugin allowed for it, etc
 
I know its one of those, if we do one, how far do we go, but:
 
-images
-pdf preview
-attached eml
 
...would cover a good %95+ of it
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Joe Burkhead Replied
September 4, 2015 at 9:21 AM
I like your thinking, Brian. Excellent suggestions.
Joe

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