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Why is this message going to Junk mail?
Question asked by Joe Burkhead - September 3, 2015 at 11:52 AM
Unanswered
Have a friend who emails me occasionally from his gmail account. All of a sudden these messages all are going into my Junk folder. Here is the SMTP log of an incoming message, and I cannot see anything that would cause it to be classified as junk.
 
[2015.09.03] 14:32:03 [209.85.213.46][28238044] rsp: 220 Mail.mydomain.org
[2015.09.03] 14:32:03 [209.85.213.46][28238044] connected at 9/3/2015 2:32:03 PM
[2015.09.03] 14:32:03 [209.85.213.46][28238044] cmd: EHLO mail-vk0-f46.google.com
[2015.09.03] 14:32:03 [209.85.213.46][28238044] rsp: 250-Mail.mydomain.org Hello [209.85.213.46]250-SIZE250-AUTH LOGIN CRAM-MD5250-STARTTLS250-8BITMIME250 OK
[2015.09.03] 14:32:03 [209.85.213.46][28238044] cmd: STARTTLS
[2015.09.03] 14:32:03 [209.85.213.46][28238044] rsp: 220 Start TLS negotiation
[2015.09.03] 14:32:04 [209.85.213.46][28238044] cmd: EHLO mail-vk0-f46.google.com
[2015.09.03] 14:32:04 [209.85.213.46][28238044] rsp: 250-Mail.mydomain.org Hello [209.85.213.46]250-SIZE250-AUTH LOGIN CRAM-MD5250-8BITMIME250 OK
[2015.09.03] 14:32:04 [209.85.213.46][28238044] cmd: MAIL FROM:<sender@gmail.com> SIZE=17358
[2015.09.03] 14:32:05 [209.85.213.46][28238044] rsp: 250 OK <sender@gmail.com> Sender ok
[2015.09.03] 14:32:05 [209.85.213.46][28238044] cmd: RCPT TO:<MyMail@mydomain.org>
[2015.09.03] 14:32:05 [209.85.213.46][28238044] rsp: 250 OK <MyMail@mydomain.org> Recipient ok
[2015.09.03] 14:32:05 [209.85.213.46][28238044] cmd: DATA
[2015.09.03] 14:32:05 [209.85.213.46][28238044] rsp: 354 Start mail input; end with <CRLF>.<CRLF>
[2015.09.03] 14:32:05 [209.85.213.46][28238044] rsp: 250 OK
[2015.09.03] 14:32:05 [209.85.213.46][28238044] Data transfer succeeded, writing mail to 383146627.eml
[2015.09.03] 14:32:05 [209.85.213.46][28238044] cmd: QUIT
[2015.09.03] 14:32:05 [209.85.213.46][28238044] rsp: 221 Service closing transmission channel
[2015.09.03] 14:32:05 [209.85.213.46][28238044] disconnected at 9/3/2015 2:32:05 PM
 
I also don't see any indication of any spam tests being run on this message...curious.
 
Anyone have a clue?

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Matt Petty Replied
September 3, 2015 at 11:54 AM
Employee Post
Can you go to the message and grab the headers, I would redact any email addresses or anything else identifying from the header.
Matt Petty
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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