1
System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:17001
Problem reported by Bruce Barnes - July 22, 2015 at 4:18 PM
Resolved
I've been working on an issue with a godaddy server that's got SmarterMail 14.1 running and is throwing the following errors.
 
The client is running on a GODADDY virtual server.  All .NET 4.5 patches are in place.  He can RECEIVE mail, but not send it.

Domain name: BYRONSOFT.NET
 
[2015.07.22] [CurrentUser: unknown]
[2015.07.22] [7/22/2015 4:55:17 PM]
[2015.07.22] http://webmail.byronsoft.net:2300/Login.aspx
[2015.07.22] 
[2015.07.22] System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:17001
[2015.07.22] 
[2015.07.22] Server stack trace: 
[2015.07.22] at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
[2015.07.22] at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
[2015.07.22] at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(EndPoint ipEndPoint)
[2015.07.22] at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
[2015.07.22] at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
[2015.07.22] at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
[2015.07.22] at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
[2015.07.22] at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
[2015.07.22] 
[2015.07.22] Exception rethrown at [0]: 
[2015.07.22] at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
[2015.07.22] at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
[2015.07.22] at SmarterMail.RemoteInterface.IMail.GetGlobalMailSettings(String sessionStr)
[2015.07.22] at SMWeb.HelperClasses.RemoteWrapper.SessionCallWithConnection[T](UserData usr, Func`2 f)
[2015.07.22] at SMWeb.Login.Page_Load(Object sender, EventArgs e)
[2015.07.22] at SMWeb.HelperClasses.CustomPage.OnLoad(EventArgs e)
[2015.07.22] at System.Web.UI.Control.LoadRecursive()
[2015.07.22] at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[2015.07.22] Application Error
[2015.07.22] =======
[2015.07.22] [CurrentUser: ]
[2015.07.22] [7/22/2015 5:01:32 PM]
[2015.07.22] 
[2015.07.22] Application Stopping. Reason: A change was made to the bin directory or the directory was renamed
any suggestions?
 
Thanks;
 
 - Bruce
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

2 Replies

Reply to Thread
1
Employee Replied
July 22, 2015 at 4:25 PM
Employee Post
The delivery log is where you want to look for sending issues.

Also, can he go to a command prompt and telnet to an external mail server on port 25?

For the error you posted, are you unable to login to the web interface?
0
Bruce Barnes Replied
July 23, 2015 at 8:48 AM
Thanks for your quick response, Byron.
 
This turns out to be a GoDaddy issue.

The customer is running his SmarterMail on a GoDaddy "windows virtual private server,"

GoDaddy no longer allows direct outside access on port 25 from their windows virtual private servers, and requires that all GoDaddy servers hosting MX servers be routed through their relay server "dedrelay.secureserver.ne"
 
This presents other issues as well.  Specifically how well the GoDaddy relay server is going to be accepted by GMAIL, YAHOO and OUTLOOK.COM once a customer ramps up their capacity and makes the server live with large volumes of e-mail.
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

Reply to Thread