So we just set up our new server : Windows Server 2008, Plesk 12 Control panel, Smarter Mail 14 (Webhost).
Changed our DNS with the registrar a couple of hours ago...things seem to be coming along, now just tweaking some "oops" changes to make it work properly.
So here is an issue. As an example, for the domain. (its the same on all domains)
www.H5Hawaii.org (yes, it has an error, we will fix it later)
I spent about an hour or more trying to figure out why mail.H5Hawaii.org would not bring up the smarter mail login like it did on our old server, instead it goes to a default plesk page.
Then sort of by accident, i was looking at the server/domain DNS records and realized that "WEBMAIL" was also defined with the same IP address as "MAIL" so i type in : webmail.H5Hawaii.org and bam there was the smartermail login.
So now i have spent another hour trying to figure out why "mail" is NOT working and "webmail" is working. Is there a setting i am missing someplace in the new smartermail 14 that has "webmail" defined as the login page ? I have been messing with the DNS stuff too and nothing i do seems to make a difference,
www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.