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ClamAV and SmarterMail 14
Question asked by Manuel - June 11, 2015 at 7:26 AM
Unanswered
Hello,
I'm try to test SmarterMail 14 before upgrade my SmarterMail 13.x Enterprise with 2700 mailboxes.

In SmarterMail 14, after installation, ClamAV not working:
 
 
[2015.06.11] 13:36:49 [51001] Unable to run Clam virus checks: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:3310
[2015.06.11] at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
[2015.06.11] at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
[2015.06.11] at MailStore.Spam.ClamDClient.CheckScan()
 
 
I have Windows Server 2012 R2.
I install Microsoft Visual C++ 2010 x64 Redistributable, and now this error no longer appears in the delivery log.
 
I try to send e-mail with rar attachment and virus inside, but ClamAV not stop it.
 
Can you help me ?
 
 
Manuel

8 Replies

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0
Bruce Barnes Replied
June 11, 2015 at 7:27 AM
Did you UNINSTALL the prior version (13.x) of SmarterMail and REBOOT the server to unlock any locked files prior to the installation of SmarterMail 14?
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
1
Steve Reid Replied
June 11, 2015 at 7:28 AM
You should try uninstalling it and manually deleting the C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam
 
Then reboot and reinstall.
 
If it's a 64 bit server then you should see the clamAV process running from the C:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64 directory.
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Bruce Barnes Replied
June 11, 2015 at 7:44 AM
  1. Uninstall SmarterMail
  2. Reboot the server
  3. DELETE the DIRECTORY located at c:\Program Files (x86)\SmarterTools\SmarterMail\Service\Clam\bin64
  4. REINSTALL SmarterMail 14.0.5637, using a FRESH DOWNLOAD from this location:

    http://www.smartertools.com/Download.aspx?Product=SmarterMail&File=Installer&Version=14&Location=Primary
 
Bruce Barnes
ChicagoNetTech Inc

Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
0
Manuel Replied
June 11, 2015 at 9:18 AM
done, but does not work anyway.
actually I try SmarterMail 14 free as Incoming Gateway, domain forward mode.
My antivirus settings is:
virus quarantine 30 days
enable clamav yes
enable clamav realtime yes
quarantine directory c:\temp
virus action: delete
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Manuel Replied
June 11, 2015 at 12:44 PM
ClamSup works ... ClamAV use 300/400 Megs ...

Now ... SmarterMail configured as Incoming Gateway with domain forward, clamAv block incoming virus ?
I think only when SmarterMail work with local mailboxes.
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Manuel Replied
June 11, 2015 at 12:55 PM
Can you recommend some site that I send attachments to test clamav?
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Brian Ellwood Replied
June 11, 2015 at 1:08 PM
EICAR is what you want:
 
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Manuel Replied
June 15, 2015 at 12:37 PM
Hello,
I try ClamAV with ClamSup and SmarterMail for some days, but no viruses attached to an email, compressed in a zip or rar file is detected and blocked. you also have this problem?

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