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SmarterMail Action Functions Do Not Work On IPad
Problem reported by Albert Frausto - May 8, 2015 at 3:10 PM
Known
Hello,
 
I'm experiencing difficulty marking multiple items as Spam or Deleting them using the menu functions whil on an iPad. Has anyone else experienced this.
 
iPad Air / Safari
SmarterMail Version 13.3.5535
 
Thanks

2 Replies

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Scot Desort Replied
August 6, 2015 at 9:46 AM
Any update on a fix for for this? I have confirmed that multi-item delete does not work on IPAD.
 
IPhone appears to be OK. This is using the destop/tablet mode of SM.
 
 
0
Robert Emmett Replied
August 6, 2015 at 12:14 PM
Employee Post
I have been able to replicate the issue on iPad, iPhone, and Surface Pro.  However, on the iOS devices if you click on the left-hand side of the button, they work.  This workaround does not seem to work on the Surface Pro.  Regardless, I have added this to our bugs list.
 
EDIT: The workaround works in Chrome on iOS; Safari does not work.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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