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Outgoing mail is backing up in queue
Question asked by Ed Recker - November 18, 2014 at 1:59 PM
Unanswered
I am running Smartermail 12.4 and the past two days I've had clients reporting that they are receiving quite a few delayed delivery messages.  I have checked and there are about 150 messages in the outgoing queue, ranging from a couple of days to a couple of hours.  I have stopped and started the services, to no effect.  I have tried forcing them, to no effect.  Any ideas would be appreciated.

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Rod Lasky Replied
November 18, 2014 at 2:13 PM
Employee Post
Hi Ed.  In the off chance you're experiencing DNS resolving issues, I would recommend changing your DNS servers to Google's public 8.8.8.8/8.8.4.4 at Settings >> General Settings.  Afterwards, restart the SmarterMail service.
 
If that doesn't resolve this, then I would recommend opening up a support ticket.
Rod Lasky
Technical Support Specialist
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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