I have a client that is using a propitiatory email client, in diagnosing what the problem is, I tried to recreate the error with manual commands through telnet on our Smartermail 12.0 server. Logging in and getting connected to a user account is not a problem. the issue starts when attempting to run LIST commands to get all of a user's subfolders. the LIST command returns incorrect information.

 

For example, I type in 

 

LIST "" "%"

 

And I get a proper list of all the subfolders in the root of the account:

 

* LIST (\Marked) "/" "Deleted Items"
* LIST (\Marked) "/" "Inbox"
* LIST (\Unmarked) "/" "Junk E-Mail"
* LIST (\Unmarked) "/" "Sent Items"
* LIST (\Marked) "/" "Drafts"
* LIST (\Unmarked) "/" "Notes"

 

But If I want to get a list of subfolders in the Deleted Items folder with this command:

 

LIST "" "Deleted Items/%"

 

I get this output which is not what I expect to happen

 

* LIST (\Marked) "/" "Inbox/BAD EMAILS"
* LIST (\Unmarked) "/" "Inbox/Important"
* LIST (\Unmarked) "/" "Inbox/Invoices"
* LIST (\Unmarked) "/" "Inbox/LOCAL MARKETING"
* LIST (\Unmarked) "/" "Inbox/Server Reports"
* LIST (\Marked) "/" "Inbox/India"
* LIST (\Unmarked) "/" "Inbox/Misc Emails"
* LIST (\Marked) "/" "Inbox/Rate Me"
* LIST (\Marked) "/" "Inbox/ResB"
* LIST (\Unmarked) "/" "Inbox/Admin"
* LIST (\Marked) "/" "Inbox/Indeed Apps"
* LIST (\Unmarked) "/" "Inbox/PowerPanel"

 

Is there a particular way to frame that query? Now in this case there are no subfolders in Deleted Items, so I would expect the query to return nothing. If I chose a different subfolder, it still includes all the Inbox subfolders.

 

Is there anything to be done? Are there different commands to use?