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Consolidating the footer text for SmarterTrack 10
Question asked by Keith Peer - 10/22/2014 at 11:20 AM
Unanswered
I would like to consolidate the footer text to shrink the overall footer height. Currently the default footer is: 
 

Help Desk Software powered by SmarterTrack 10.2

© 2003-2014 SmarterTools Inc.

By using this site, you are accepting cookies to store user state and login information.


I would like to change this to:

Powered by SmarterTrack 10.2 © 2003-2014 SmarterTools Inc. By using this site, you are accepting cookies to store user state and login information.

 

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Derek Curtis Replied
Employee Post
Hi, Keith
 
Right now there's no way to do what you want as the footer is built into the product. While you can manage it somewhat via CSS, modifying space or even wording isn't possible.
 
However, I'm curious why you want this level of functionality or why you would like the footer shortened to one or two lines?

Thanks.
Derek Curtis COO SmarterTools Inc. (877) 357-6278 www.smartertools.com
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Keith Peer Replied
Hi Derek, 1.) Using three separate lines to convey simple legalese when all three points can be combined into a single line is very bad form and style. 2. Web page real estate is a scare commodity and using again three separate lines to deliver three sentences when a single line will do is simply being responsible to both my company and my clients. 3.) The only wording being removed is "Help Desk Software" which is obvious and we would like to leave just the "Powered By..." Again pretty obvious and responsible to my company and clients. What you have now within the footer is Help Desk Software powered by SmarterTrack 10.2" which if blatantly obvious. 4.) Shrinking the size of the footer when only contains legalese and is not a design element is also reasonable. Using "Powered by SmarterTrack 10.2" and a link is again more than reasonable. All in all what you have now is just very bad design from a responsible designer's perspective.

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