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Signature not being applied when sending via Outlook
Question asked by Jason Mehmet - September 29, 2014 at 3:44 AM
Unanswered
Hi,
 
I've created a default signature which works exactly as required when I create e-mail from the web-based interface.
 
When I send an e-mail from the same account via Outlook the signature is not added.
 
I had thought that this signature feature simply created a server-side signature that was applied to all out-bound e-mails, is this not the case? Is there a way to apply this signature to all out-bound e-mails so as to avoid creating individual signatures within Outlook for all users?
 
Many Thanks
 
Jason

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Employee Replied
April 16, 2015 at 4:11 PM
Employee Post
Hello Jason,
 
Thanks for the inquiry. You are correct. The Signatures that are created within SmarterMail will only appear / apply for the web interface emails. Outlook and other email clients have their own signature fields and configurations. At this time there is not a way to apply the signatures to the emails externally.
 
Thanks.

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