Randy,

 

Whatever the system admin sets as the domain disk space limit takes precedence over that the domain admins set as individual user mailbox size limit.  When the domain disk space limit is reached, SmarterMail will send a warning to the domain admin and domain mailboxes that they will be unable to receive new mail.

 

Are you wanting some kind of a notification when the domain admin sets mailbox limit beyond the domain disk space limit?

hmmmmm...that is what i was afraid of.  We elected not to set max disk space per domain but rather max mailbox limit per user. This comes from our much older IMail days.  We have always based our email storage on individual mailbox size as a means to promote better service than other hosting companies (you know - "don't let one user on your domain hog all the mail storage for the company! we do it better!")

 

With the scenario just explained we would have to set max domain size allowed, then adjust each time as a domain added mailboxes to keep with our service guarantee. But how would we know when to change given the domain admin can add users anytime up to a set limit.  Just another task to add to the over burdened admin management.

 

any plans to add a switch on the domain setup to not allow domain admins to change mailbox size?

Thank you for your comments and concerns, Randy.  We are very familiar with web hosting.  Maximum flexibility in the majority of scenarios is achieved when the domain is given a maximum disk space limit.  In most control panels and cases the domain is billed by the allocated disk space.  The domain admins then are able to set user mailbox size accordingly.

 

We have not encountered your particular scenario before.  We will continue to monitor this community post, and if there are several up votes, then we may take the implementation under consideration.

 

Since this is not necessarily a problem with SmarterMail, I will also change this from a problem to an idea thread in order to facilitate community voting.

We are in the same boat here, we want to give access to domain admin but at the same time charge per each mailbox size like Google or Office 365 do.

 

Allowing domain admin to set unlimited in each mailbox doesn't allow us to charge per mailbox size... :(

 

I wish we could set globally MAX MAILBOX SIZE, at least we would have a limit to charge for but we can't charge unlimited.

Similar situation here. We're offering SmarterMail as a service, but the admins can change their own limits or accounts. Ideally we would like to be able to prevent that from happening. As of now, we have setup an account just for us on every domain and set all our customers as regular users. This is obviously a waste of our license limits since it's billed per inbox and limiting for our customers.

 

Upvoted.