eM Email Client for Windows support EWS

Problem reported by Sérgio Rocha - 9/2/2014 at 5:43 PM

Resolved

Hello Everyone,

eM Email Client for Windows support EWS, we just start testing yesterday and we are very happy with this great peace of software.

EWS its a alternative to the expensive active sync, and its available only for outlook 2011 for MAC.

eM Client works great with EWS but its showing an error on email send, can SM take a look to see if its on SM side, or if can do something about.

http://goo.gl/AMh0o0

http://goo.gl/QrQ5c3

EWS client for windows can be a great solution for customers, take a look on http://www.emclient.com/

Thanks in advance,

Sérgio

14 Replies

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Jonathan Heintzeman Replied

9/3/2014 at 8:12 AM

IMAP, CALDAV and CARDDAV work nearly perfectly for this email client as well. Once again there is one exception, CardDav is read only, as it deletes updated fields on contacts. I reported a different bug to the developers of eM Client and they fixed it within a week, however they have stated that the issues with CardDav is SmarterMail related so they can do nothing about it.

I have reported the bug with CardDav using their bug reporting form. Please do the same for your mentioned issue. Maybe together we can get some support for this fine email client.

Jonathan Heintzeman Replied

9/3/2014 at 1:35 PM

This bug ticket is getting attention. CardDav functionality is being tested.

Joe Davis Replied

9/3/2014 at 2:06 PM

This is great news. I reported this bug a year or two ago. I would love to use eM Client but can't see using for everything except managing contacts. I hope ST gets it fixed and then fixes this issue with EWS.

Sérgio Rocha Replied

9/4/2014 at 9:33 AM

Hi Jonathan,

Thanks for your reply, carddav its nice, but the user experience with EWS and Active Sync is an Exchange like experience must better.

I will love get response for someone from ST to know where is the source of the problem, the EWS its only one, someone it not using well the "standard", the first step is get attention from one of the company's. (ST, eM).

I post on eM forum but i get no response.

Sérgio

Steve Reid Replied

9/4/2014 at 9:50 AM

The only EWS smartertools has said they support is outlook for Mac.

Maybe time for a support ticket?

Jonathan Heintzeman Replied

9/4/2014 at 9:54 AM

Many times I have posted a bug but my inexperienced approach made my post useless to them. They need hard data that is actionable. I suggest you gather more data and post again as a new thread and make sure it is posted in the proper place. They may have a official "bug report" method like ST. It is always more effective to post to an official "bug report" form than posting a bug in a community form.

Tim Uzzanti Replied

9/19/2014 at 11:00 AM

Employee Post

We will be testing eM Client with EWS. Any issues that we find that are in our control, we will resolve.

Thanks,

Tim Uzzanti

Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Jeff Davidson Replied

10/28/2014 at 12:43 PM

As far as I can tell everything works except when you send an email it sends but then sits in the Outbox of Local Folders and continues to resend...It also seems to error during sync with sent and trash? Assuming something to do with SmarterMail folders named Sent Items & Deleted Items vs. Sent and Trash...Please find a fix for these issues...Thanks

Tim Uzzanti Replied

10/29/2014 at 2:37 PM

Employee Post

There are issues with eM Client. We have been in communication with them and are working through some issues. We do not have an ETA but it is something we are working on.

Tim Uzzanti CEO SmarterTools Inc. (877) 357-6278 www.smartertools.com

Sérgio Rocha Replied

10/30/2014 at 6:10 AM

Great news, great ST. Thanks for the feedback!

Jeff Davidson Replied

10/30/2014 at 7:04 AM

Thanks for the update Tim...We are excited about the possibility of a fix for this :)

Employee Replied

12/4/2014 at 2:04 PM

Employee Post

Jonathan, with SM 13.1 CardDAV should work correctly with eM Client.

Jonathan Heintzeman Replied

12/4/2014 at 2:15 PM

Robert, I will update tonight and report my findings! I am hopeful.

Jonathan Heintzeman Replied

12/5/2014 at 8:39 AM

Robert, I updated to SM 13.1 and found eM Client CarDAV to be working as expected!!! This is an exciting thing! Many Thanks to the staff there form making this happen.

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