Hi,

 

This client has been having this problem for a while now, last time around we upgraded their license to 13 but the problem is still there. From some research I have found SmarterMail just takes the server time so I already checked that.

 

After the DST change calendar event reminders are 1 hour late.

 

- The events have the correct time on the calendar view after DST

- The reminder is triggered an hour late and also displays the wrong time

- The server time is correct

- The problem occurs to multiple (all) people on the server/domain using webmail

- The user's computer time is also correct

- The user has the proper timezone selected in their SmarterMail setting

 

Any ideas or suggestions as to what is causing this and/or how to fix it?