4
CalDav and CardDAV Does Not Work
Problem reported by Nicolas Le Merle - January 16, 2015 at 2:50 PM
Known
Hi Guys,
 
This is in relation to a previously reported issue:
http://portal.smartertools.com/community/a791/caldav-carddav-not-working-in-sm-13-enterprise-webdav-folder-missing.aspx
 
There has been no response form the SmarterTools team so im reporting it again in hopes of getting some traction here.
 
I have had several users complain that they are unable to sync their iPhones after finding the SmarterTooks KB article explaining that they can actually sync using CalDav/CardDav.
 
I tested this myself several times and it does not work. The WebDAV folder in the SmarterMail root folder does not even exist ?
 
Could someone from SM please advise if this will be getting fixed ?
 

9 Replies

Reply to Thread
1
Rishikesh Somshetti Replied
March 22, 2015 at 11:13 PM
I have SM Server 10.x, 12.x, and the latest 13.3 but I tried to configure CalDav in thunderbird mail client but no option getting to sync calendar, Task & Address book accepted EAS.
So please suggest any one if you have any idea for the sync calender, Task & Address book with thunderbird and mobile application with configuring IMAP account.
 
 
Regards
D Mishra
NetGains Technologies Pvt Ltd
Regards,
NetGains Support Team

NetGains Technologies Pvt. Ltd.
Making iT Simple

Help Desk: +91-22 - 6139 7100

Website : www.netgainstechnologies.com
2
Paul Blank Replied
March 23, 2015 at 5:06 AM
Every time I have tried this in the past, with various versions of SM, it did not work. 
2
Robert Emmett Replied
March 25, 2015 at 10:14 AM
Employee Post
I want to thank everyone that has commented on this thread thus far.  I, too, have verified that CalDAV does not currently work with Thunderbird/Lightning.  According to a web traffic capture, it seems that our WebDAV implementation does not currently support the owner, supported-report-set, and supported-calendar-component-set, properties.
 
I have added this to our bugs list.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
1
SuperTechie Replied
March 25, 2015 at 1:05 PM
?? Works for me with Thunderbird!  I've been using Caldav with Thunderbird and SmarterMail v11 and 13.  Are you using this address for Thunderbird?
 
put http here //yoursmartermailaddress/WebDav/cal
PS
1
Paul Blank Replied
March 25, 2015 at 3:35 PM
Since these features are mentioned on SM's home page, one would think that they simply work. One would also think that ST would have extensive feature checklists that are thoroughly verified as working properly before any software update gets released.
 
This was also an issue with Notes sync under EAS.
 
Am I being unreasonable here?
 
0
SuperTechie Replied
July 17, 2015 at 10:21 AM
Update:  As of SmarterMail 14, Caldav no longer works with Mozilla Thunderbird/Lightning.  This is most unfortunate since Microsoft removed a pop client from Windows starting with Win 7 a lot of people looking for a free solution have installed Thunderbird.  Please FIX ASAP!
 
PS
2
SuperTechie Replied
July 27, 2015 at 10:38 AM
After a little trial and error, I can confirm Thunderbird/Lightning is working with Caldav and SM 14 again, but with a change to the path as mentioned above to add "default/" to the path.  Thus the correct path (as shown above) is:
http://mail.myserver.com/WebDAV/cal/default/
 
For those like myself who use multiple calendars, I have made this work in Thunderbird/Lightning with SmarterMail by creating different email accounts for each calendar, and then using this format in the path for each:
 
http://useraccount%40domain.com:password@mail.myserver.com/WebDav/cal/default/
 
Please note you need the email accounts of each user account that is used for each calendar created in Thunderbird 1st, and to select them in the setup process.  Also please note this also works for SmarterMail before version 14, but without the "default/" at the end (but still end the url with a "/").  For those that are curious, the %40 is not a typo, but is apparently how the @ sign is used in Caldav without issues.
 
I am more than a little disappointed SmarterTools did not document all of this, and indeed removed the help/KB for Thunderbird instructions which DID work for versions up through v13.  I hope they will now put those instructions back for Thunderbird and other users with the additions for v14, and take this a step further and also document the urls for non-default calendars and multiple calendars as well. 
 
In a land of Outlook.com, Google calendars, etc, where all of this stuff just works and is well documented, SmarterMail and those of us who support it cannot afford to have this NOT work.
PS
1
Robert Emmett Replied
July 28, 2015 at 3:07 PM
Employee Post
Brian Ellwood, I have added a new action button on the Calendar page, Get CalDAV URLs.  It will open a popup window that lists all calendar WebDAV URLs and a general URL for all calendars that generally works in most CalDAV clients.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Paul Blank Replied
July 28, 2015 at 8:57 PM
Because of issues such as this,  ST and I just lost another client that was using SM to Outlook.com.
 
 

Reply to Thread