2
Trusted Sender (User Level)
Question asked by E. Keith Dodd - July 2, 2014 at 1:10 PM
Unanswered
Received an email which was obviously a spam and most likely from someone's hacked account. It showed however a smartermail spam of 0 as a Trusted Sender. I checked the server's logs and it shows spam skipped because it was a Trusted Sender (user level).
Checked  my whitelist and neither the full sender nor the domain (bellsouth.net) was listed.
 
Any ideas how such would become a false "trusted sender"?
Worrisome.
Thanks!
Keith

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1
E. Keith Dodd Replied
July 2, 2014 at 1:34 PM
Update: I further checked the questionable email's properties and see that the sender (a yahool.com address) is on my trusted sender's list. However, the delivery logs no where show that address as what was checked for a trusted sender. The "mail from" in delivery log is from a bellsouth.net address which the logs say is a Trusted Sender (user level).
 
Keith
1
W. Troy Leaver Replied
September 21, 2015 at 11:29 AM
 
(I probably should have searched first and reported here instead of opening a new question.)
0
Robert Emmett Replied
September 28, 2015 at 12:34 PM
Employee Post
If the message return-path, from, or reply-to header fields contain a trusted sender address, then the message will pass the spam checks.
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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