The same with SmarterTracker 9x, this will create timeout for the notification to be sent to customers.
The IIS need to be restarted few times per day, then the notification will go out.
Any advice from the support team?
Forms authentication failed for the request. Reason: The ticket supplied was invalid
4/15/2015 9:55:22 AM</Data>
4/15/2015 4:55:22 PM</Data>