Based on reports in previous upgrade posts, you might want to upgrade to Version 7.X first, and then upgrade to the latest version of SmarterMail 13.X
Remember to use the MAJOR UPGRADE procedure in both cases:
- Uninstall your current version, 2.6, first;
- REBOOT, to unlock any locked files;
- BACKUP your SMARTERMAIL PROGRAM and DATA DIRECTORIES;
- Run Windows Update and install ALL PATCHES;
- Make certain you have installed .NET 4.0, all service packs, and, depending on the server operating system you are running, .NET 4.5, and all services packs and patches;
- Install SmarterMail version 7.X and give it a while to make the file structure changes. Time to do so depends on how many domains, users, and how much e-mail they have stored on the box;
- UNINSTALL SmarterMail version 7.X;
- REBOOT to unlock any locked files;
- BACKUP your SMARTERMAIL PROGRAM and DATA DIRECTORIES;
- Install the latest version of SmarterMail 13.X;
- DISABLE the SmarterMail web server and setup the IIS appropriate to your server installation. Remember, the SmarterMail web services is designed only to do installations, and not for general operations;
- Configure all PORTS and HOST NAMES, as required. These are required after upgrading from anything prior to SmarterMail 8.X
For more information about port configuration in SmarterMail 8.X and beyond, see my KB article at:
Feel free to contact me if you require assistance of have any problems.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net
Phonr: (773) 491-9019
Phone: (224) 444-0169
E-Mail and DNS Security Specialist
Network Security Specialist
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Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/
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