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Disable password strength for existing passwords feature not working?
Problem reported by Joshua Parker - December 23, 2014 at 6:47 AM
Submitted
I am running the latest version of Smartermail and we are preparing to implement password requirements to start the new year.  I set all of the settings and made sure to check the box to disable password strength for existing passwords and was greeted by a large number of calls this morning from users who got an email stating their password did not meet requirements.  Am I mistaken in how I thought this would work?  I was hoping to put the requirements in early and then uncheck the existing password box to start the new year.

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Employee Replied
December 23, 2014 at 2:35 PM
Employee Post
Hello Joshua,
 
Thanks for the inquiry. Can you please provide us with more details on the settings and the configurations. I believe you are correct that the option ' disable password strength for existing passwords' would not cause the user accounts to modify their login until you unchecked the option. Please consider opening a Support Ticket so we may review this further. If there is a bug or problem with the features we will provide a credit back to you.
 
Thanks.
 
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Robert Emmett Replied
July 13, 2015 at 1:14 PM
Employee Post
Please see this thread: http://portal.smartertools.com/community/a86425/disable-password-strength-for-existing-passwords-does-not-work.aspx#91099
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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