Applies to: SmarterTicket 2.x
Problem:
If you get the error "Duplicate License Key" when trying to activate SmarterTicket.
Resolution:
Please run the following SQL Query:
delete from smarterticket_globalsettings
where SettingName = 'ActivationKey' or SettingName = 'LicenseKey'
Please contact SmarterTools Support if you have any questions.
Article ID: 199, Created On: 10/24/2006, Modified: 9/12/2008